Banner for administrative staff (INB)

Banner and related information systems

Banner is an Oracle™ enterprise database used by McGill University to store all student and financial data. While the database itself is called Banner, there are several user interfaces and systems that access this data:

  • Banner INB (Internet Native Banner) - is a web-based interface used by administrative staff to perform the tasks for which they are responsible. It is not used by students or instructors.
  • Minerva - a web interface used by students, faculty, and administrative staff, for both self-service and administrative tasks.
  • Data Warehouse (DWH) - a snapshot of data from Banner that is refreshed nightly.
  • ApplicationXtender - is a desktop and a web application that is used for viewing, scanning and indexing documents and it integrates with Banner.

vpn icon  To access Banner remotely (off-campus), you must first set up a VPN connection. When using VPN, be mindful to disconnect when done, as the availability of connections is limited.

Resources and support

For ... See ...
Login and authorization Login procedures
Authorization requirements
Permanent or temporary removal of access/
permissions for Transfer or Termination (TNT)
SIS Access Removal or Reinstatement
Training on Banner IT Training or call
How-tos, field descriptions and
videos for using Banner forms
Banner Documentation Index
Accessible from the Book Documentation Index icon icon in the Banner toolbar.
Knowledge base articles Banner INB (service description)
Banner UserID and Password
Solutions to Banner INB installation
and usability issues
Help with Banner access or
IT Service Desk or call 514-398-3398
Information on scheduled and
unscheduled downtimes
Service status page on the IT Support site
Help with Finance system questions fishelp.acct [at] (Finance Help Desk) or call 514-398-FINE (3463)
Finance - How to use Banner
Finance - How to use Minerva
Help with faculty/departmental policy on Banner or the correct data to enter Local specialists
In the Banner toolbar: Clicking on the book icon Documentation Index icon at the top right of the toolbar also displays the Banner Documentation Index.
The question mark icon SCT Help icon displays the online help facility provided by Sungard SCT, and is not controlled by McGill


Minerva and Data Warehouse

For ... See ...
Training on Minerva IT Training or call 514-398-4610
Information on Minerva Minerva for faculty and staff
Minerva for students
Information on Data Warehouse (DWH) and reporting tools Data Warehouse service description

DWH refresh schedule

Accessing Financial Information for Reporting Purposes - Web and Crystal Report Templates

SIS authorization form (includes access for Data Warehouse)
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